Shipping Policy
Last updated: February 20, 2026
Thank you for your interest in Douvery products. Please read our shipping policy below to understand how we handle shipments.
Shipping Methods
We use express shipping for all our products, which allows us to deliver your order within 1 to 3 days.
Free Shipping
We offer free shipping for purchases over $20. Free shipping is automatically applied at the time of purchase, as long as the minimum requirement is met.
International Shipping
We ship to all countries, with the exception of those in war situations or with specific circumstances that prevent safe delivery. Please consult with our customer service if you have any doubts about delivery to your country.
Lost or Damaged Orders
At Douvery we take responsibility for shipments that are lost or damaged in transit. We will inform you of any delays and will arrange to replace the product as quickly as possible.
Order Tracking
Once your order has been shipped, you can track it through your account on Douvery. Just go to the "Orders" section and select "View Order" to get tracking information.
Additional Costs
We offer a faster shipping service for an additional cost that varies based on the number of products in your cart. The more products you have, the greater the discount we offer on this express shipping service.